beadedstream announces its preferred service partnership with Remote Hands, an innovative startup platform that connects organizations to skilled local technicians across rural Alaska.
The collaboration began when beadedstream faced a critical challenge: a permafrost monitoring sensor went offline at a remote Alaskan site. Traditional approaches would have required flying a technician to the location. Flying to remote Alaska can be a costly and time-intensive process involving complex logistics and potential weather delays.
Instead, beadedstream turned to the Remote Hands team. Within 24 hours, a local technician guided by beadedstream experts via live video diagnosed and resolved the issue by rebooting the sensor, saving an estimated $6,000+ and eliminating travel complications entirely.
Building on this success, beadedstream is now working with Remote Hands on potential future projects, including thermosyphon monitoring initiatives across Alaska’s North Slope.
The partnership addresses a significant gap in Alaska’s remote monitoring landscape, where some of the world’s most challenging conditions exist. Remote Hands’ platform will provide quick access to qualified local technicians who can perform on-site diagnostics and repairs under expert remote guidance, dramatically reducing response times and costs.
This preferred service relationship enables beadedstream customers across Alaska to access rapid, cost-effective technical support for their monitoring installations, ensuring vital monitoring equipment can be maintained with minimal downtime. We are very excited to work together!
For more information about Remote Hands services, visit remotehandsak.com.
