Support
Find quick access to datasheets, user guides, FAQs, and other resources for all beadedstream products. Browse by category or search for specific information to get the support you need.
FAQ
For D405, D505, D605, and Buoy loggers:
- Lead acid (rechargeable)
- Safe for flying
For Spot logger
- Lithium (This battery is not rechargeable. Do not try to recharge.)
- Restricted for transportation (Dangerous Goods, Class 9 worldwide)
- Uses a 3.6V 19Ah Tadiran TL-5930 Lithium Battery, available for purchase on Amazon.com, Amazon.ca (for Canada), and other local and online battery retailers. Customers are responsible for sourcing the battery.
The D605 data logger is designed to function reliably even during the wintertime when there’s limited or no light, such as on the North Slope of Alaska where it remains dark for up to two and a half months of the year. Despite minimal sunlight, it utilizes very little battery power during this period and will recharge when the sun comes back.
The D605 data logger boasts efficient solar charging capabilities, needing only about five days of sunlight within the year to replenish its battery fully. This minimal requirement ensures continuous operation, even in environments with sporadic or limited sunlight availability.
Yes, the data transmitted to the cloud is also stored locally on the D605 data logger. This ensures redundancy and provides a backup in case of any transmission issues.
Yes, you can disable the satellite transmissions on the D605 data logger. You have the flexibility to turn off the modem if satellite transmissions are not required. Additionally, you can remotely toggle the modem on and off between monitoring periods or seasons, providing you with convenient control based on your specific needs.
When mounting the D605 data logger, it’s essential to orient it towards the equator and position it above the anticipated snow depth. To prevent the logger from being buried under heavy snowfall, mount it higher than the expected snow depth – for example, if anticipating eight feet of snow, position it at nine feet. Many users opt for tall poles, typically around eight to nine feet, to adjust the logger’s height as needed, especially in areas prone to significant snow accumulation, such as during avalanche monitoring activities. Additionally, using straps to elevate the logger off the ground onto a post or similar structure is recommended for accessibility and maintenance purposes.
The front face of the D605 data logger features a solar panel and is not a digital glass plate, as commonly misconceived. It is important to note that the front face is not touch-sensitive and does not function as a screen or display interface. Despite its appearance, it serves solely as a solar panel for powering the device.
Currently, the two primary mounting options for the D605 data loggers are hose clamps and pivot mounts, both commonly used to fix the logger to a post
The D605 data logger uses the Iridium network for satellite transmission. This choice of network often reassures users due to its reliability and extensive coverage, providing peace of mind regarding data transmission and communication capabilities from pole to pole.
The magnet included with the D605 data logger serves multiple purposes. Firstly, it makes the Bluetooth more visible, although it’s not a requirement for connection. Additionally, the magnet can perform a 15-second reset on the logger, which is akin to rebooting a computer. This reset does not result in any data loss stored on the logger. It’s important to note that the D605 data logger differs from previous generations in that it does not require constant magnet swiping. However, if used, the magnet can expedite certain functions and provide convenience in resetting the device.
To properly store your D605 data logger for extended periods, use NAP mode, a feature available in the Capture app designed specifically for storage purposes. Before storing the logger, activate NAP mode through the Capture app, which can be accessed via the loggers menu at the bottom of the screen. While in NAP mode, periodically check the batteries to ensure they remain charged for optimal performance when the logger is retrieved. You may notice the logger’s lights blinking in various colors, such as blue, green, and red, indicating its status. The blue light typically blinks every 10 to 15 seconds, serving as a confirmation of its operational status.
The Blue LED will be solid if an iOS device is connected to it via Bluetooth. If you observe solid LED lights, particularly red or blue (when not connected via Capture app), on your D605 data logger, it’s advisable to take action. Solid LED lights typically indicate an issue that requires attention. However, before contacting support, consider attempting a reset yourself, as this may resolve the issue. It’s worth noting that solid LED lights are uncommon, especially if you haven’t interacted with or connected to the logger recently. In most cases, solid green LED light signifies normal transmission activity, but if you’re uncertain, wait a few minutes to see if it turns off, indicating successful transmission. If the lights remain solid or if you’re unsure about their significance, please don’t hesitate to reach out to us for assistance.
Monitoring the battery voltage of your D605 data logger is essential for ensuring uninterrupted operation. Ideally, the battery voltage should remain above 6 volts, indicating a healthy power level. However, slight fluctuations may occur, with levels occasionally dipping to around 5.9 volts, signifying a cautionary “yellow mode.” If the voltage drops below 5.9 volts or exhibits a downward trend, it warrants attention as it may affect the logger’s performance.
It’s worth noting that the battery can be recharged even when its voltage is above 5.2 volts, providing an opportunity to maintain optimal functionality. Observing the battery trend on your dashboard can offer valuable insights, particularly during the darker winter months when voltage levels may decrease. Typically, from November to March, you may notice a gradual decline in voltage, followed by a recovery as spring approaches.
It’s recommended to periodically check your loggers for unplugged cables, as animals may disturb them. Avoid eating near the loggers during installation to prevent leaving food smells that could attract animals, potentially causing damage to the cables or dislodging them.
The data output from the D605 data logger is in Coordinated Universal Time (UTC), also known as Greenwich Mean Time (GMT). It’s important to note that this time zone does not change with daylight saving time adjustments. Therefore, users should consider this when interpreting the timestamps in the data.
No, the D605 data logger is currently designed to be used with beadedstream digital temperature cables provided by our company. Attempting to use cables from other companies may result in compatibility issues or damage to the logger. However, our cables can be used with other compatible loggers by using the Recite, MLink device or Ethernet Activator, offering versatility in data collection setups.
No, remote monitoring of the D605 data logger is only possible when connected via satellite. This includes diagnostic functions. Without a satellite plan, remote monitoring is not accessible. If you’re solely logging data without satellite connectivity, remote monitoring is not available.
The batteries in the D605 Data Logger generally last around four to five years under normal operating conditions. You can easily check the battery status using the Capture app by connecting to the logger. It will display the battery level in the top left-hand corner when connected. Please note that the four to five-year lifespan is based on proper charging conditions, particularly ensuring sufficient exposure to sunlight for solar recharging.
Please note that the D605 Data Logger is sealed, and if battery replacement is required, it needs to be done at our facility in Anchorage. This design ensures better protection against water ingress and other environmental factors compared to models like the D505, D405, and Spot Logger, where users can replace batteries themselves.
Each logger comes with a unique serial number prominently displayed on the right side of the solar panel. This allows for easy identification, ensuring you know exactly which equipment you have.
The maximum number of sensors per cable is 125. For the D605 Data Logger, the maximum number of sensors allowed is 500, whether you’re connecting a single cable or multiple cables to the logger.
Yes, the D605 data logger can be transported as checked luggage. However, it is advisable to place it in your carry-on luggage to ensure it arrives at the site safely. It contains a lead acid battery which is not restricted for transport.
Yes, it is possible to transmit or deploy the D605 data logger without any cables attached via Capture App. However, we strongly recommend testing and deploying the logger with all cables connected to ensure that the entire system is functioning correctly. This practice helps identify any potential issues and ensures reliable data collection from the start.
FAQ
No, it is not advisable to transport the Spot Logger as checked luggage due to potential restrictions and safety considerations. Lithium batteries, commonly used in data loggers, may fall under restricted or hazardous materials classifications, such as Class 9 for transportation danger. We recommend individuals to research and adhere to the current transportation regulations regarding the transportation of such devices themselves, as these regulations can vary and are subject to change.
Yes, you can replace the battery of the Spot Logger yourself. The device is designed to allow users to open it and change the battery as needed, offering convenience and flexibility. It’s worth noting that the Spot Logger requires a 3.6V 19Ah Tadiran TL-5930 lithium battery. However, when handling batteries for shipping purposes, please be aware of any regulations or restrictions regarding lithium batteries to ensure compliance. Please refer to the battery replacement guide below for best practices:
The Spot Logger uses a non-rechargeable lithium battery that typically lasts about two years. You can monitor the battery voltage, but be aware that it will seem fine until it suddenly drops off, which is characteristic of lithium batteries. It’s important to start planning for a battery replacement after 24 months to ensure continuous logging. Remember to have a replacement battery ready and to perform the battery swap yourself when needed.
While the Spot Logger is somewhat waterproof, placing it in ground vaults carries a risk of flooding. We advise caution when considering ground vault installations due to the potential for flooding, particularly in areas prone to water accumulation.
The Spot Logger can be used for local logging connected to a single cable for long-term data collection. Additionally, it can be kept in a toolbox for spot readings on various loggers or cables. This versatile functionality allows for flexibility in data collection without the need for a panel box.
The maximum number of sensors per Spot Logger is 100.
FAQ
Armored cables are typically used for exposed surface leads to protect against animals chewing through cables. However, it’s important to note that armored cables do not protect against equipment damaging the cable.
For busy construction sites with heavy equipment, conduit is recommended for surface leads to prevent equipment damage. Additionally, conduit is recommended for in-ground sections to protect against ground movements such as heave from freeze/thaw cycles or settlement.
Read this article to learn more about why we recommend the use of conduit and some conduit options.
Yes, for above-ground conduit, it’s important to use Flexible Conduit instead of PEX (polyethylene) as PEX can be damaged by UV rays. For deeper installations with higher water pressures, Stainless Steel Conduit is recommended. Our digital temperature cable has a 3.5 MPa or 500 psi fluid pressure rating, ensuring reliability in various environments.
Read this article to learn more about why we recommend the use of conduit and some conduit options.
No, the sensor spacing in the digital temperature cable does not need to be uniform. It can vary from the minimum spacing to whatever spacing is desired or required based on the application.
The maximum number of sensors per cable is 125. For the D605 Data Logger, the maximum number of sensors allowed is 500, whether you’re connecting a single cable or multiple cables to the logger.
Yes, if a cable gets damaged, it is easy to splice back together as it consists of just three conductors. Additionally, if cable extension is needed, we can provide extension pieces with connectors on each end for convenience.
Yes, we offer pigtail adapters that can be used to connect cables with different connectors, such as XLR and Raymo connectors, making them interchangeable.
Yes, we offer white cables for snow applications and heat shrink for water applications, which helps prevent biofouling.
The cable can be installed horizontally, vertically, or inclined, and it can be placed in boreholes, buried in the ground, or submerged in water.
Yes, our digital temperature cable can be used for river monitoring. We pre-install sand into the PEX conduit, ensuring the cable remains submerged, is protected from debris, and performs optimally in river environments.
Yes, each cable undergoes calibration in an ice bath before it is shipped out, ensuring accurate temperature readings upon installation.
We recommend calibrating the cable every two years if it’s feasible to send it back to our shop.
An “85 degC” displayed on a sensor indicates that the sensor doesn’t have enough power to function properly. This typically translates to an error code equivalent in Fahrenheit. In such cases, a strong pull-up command can be used in the logger to take a reading from the sensor. Please contact our team if you need support.
A “99 degC” error on a single sensor indicates an issue with that specific sensor. However, if multiple sensors display “99 degC” errors, it could be a sign of a cable issue. Please contact our team if you need support.
Yes, aside from “85 degC” and “99 degC” errors, you may encounter “125 degC” and “901” errors. The “125 degC” error, with a temperature of Celsius plus or minus a couple of degrees, has an equivalent in Fahrenheit. The “901” error, known as billiard balling, occurs when there’s a discrepancy in the number of sensors detected, often requiring further investigation. If you encounter any of these error codes, it’s advisable to reach out to us for assistance.
Each cable comes with a unique serial number prominently displayed on the cable label. This allows for easy identification, ensuring you know exactly which equipment you have.
Yes, you can connect old cables to new loggers and new cables to old loggers. Our systems are designed to be compatible across different versions, ensuring flexibility and ease of use for our customers. You may require a pigtail if the cable and logger doesn’t have the same connector type.
FAQ
Yes, you can set up your site with beadedcloud. Our platform allows you to manage your sites with cables and loggers easily. We provide a step-by-step tutorial to guide you through the process. Watch the tutorial video below to get started:
Yes, you can add users to your beadedcloud account. If you want others to view the data, you can add them as a user or download it directly from the dashboard. We provide a step-by-step tutorial to guide you through the process. Watch the tutorial video below to get started:
Yes, beadedcloud supports API access to other software platforms. Additionally, you can use Google Maps and upload JPEG site plans to manage your sites.
beadedcloud allows you to see all your sites from a project on a single plot. This is particularly useful for applications like ice road monitoring, where you need to track a series of cables of the same length to see if they are reaching a specific temperature threshold. The “All Sites Report” feature has been beneficial for users in this scenario.
Yes, you can view your entire inventory on beadedcloud. This feature allows you to see all the cables and loggers you have across various projects, providing a comprehensive overview of everything related to beadedstream.
Yes, your data is private on beadedcloud and only accessible by you and the people you choose to share it with. If you want your data to be publicly viewed, such as by a government entity, you can choose to make it public. Additionally, beadedstream can also see the data to provide support and ensure the platform’s functionality.
You can transmit data as frequently as you need on beadedcloud. Most customers choose to transmit data every 12 or 24 hours. However, you can opt to transmit more frequently if necessary. Keep in mind that the frequency of data transmission and the number of sensors attached to your logger can affect the overall subscription cost.
FAQ
We provide the necessary settings and documentation to help you program the data logger but the actual programming is typically done by the user or someone familiar with the third party logger. The Recite is programmed at beadedstream with a few key settings that you need to advise us on:
Modbus RS-485 Programming:
Protocol: Choose between Modbus-RTU, Modbus-ASCII, or JSON.
Baud Rate: Options are 9600, 1200, or 115200.
Format: Select from 8N1, 7E1, or 7E2.
Address: Any value between 1 and 247.
No, the M-Link is molded onto the temperature cable during manufacturing, so it cannot be retrofitted onto old cables. It’s essential to know where it needs to be placed on the lead cable for proper installation. An existing cable cannot be retrofitted with an MLink either.
One MLink unit is required per cable.
FAQ
Yes, the Ethernet Activator typically requires IT support from your site to set up. Configuring the network settings, ensuring proper connectivity, and integrating the device into your existing infrastructure usually involve IT expertise. It’s essential to have your IT team involved to ensure a smooth and secure installation process. beadedstream cannot provide this support.
One cable requires one Ethernet Activator.
FAQ
We provide the necessary settings and documentation to help you program the data logger but the actual programming is typically done by the user or someone familiar with the third party logger. The Recite is programmed at beadedstream with a few key settings that you need to advise us on:
Modbus RS-485 Programming:
Protocol: Choose between Modbus-RTU, Modbus-ASCII, or JSON.
Baud Rate: Options are 9600, 1200, or 115200.
Format: Select from 8N1, 7E1, or 7E2.
Address: Any value between 1 and 247.
SDI-12 Protocol:
Address: Choose a value from 0 to 9.
No, the Recite product is not weatherproof, so it must be installed within an enclosure at the site, such as a data logger enclosure or a panel box.
One Recite unit is required per cable.